Before we proceed

Can't find your ticket?

Then send a message straight to the technical team, via If you have questions regarding the content of tickets, you don’t know which ticket is right for you, or other ticket problems, then use the form below.

Have you checked the FAQ list?

The list with the most Frequently Asked Questions has a ton of information on various subjects, from tickets, entry and cosplay to weapon rules and more.

Want to be a FACTS exhibitor?

Then head to the exhibitor registration page and fill in the form there. 

Send in your question

Direct e-mail address

All messages get sent to!

Physical address

Maaltekouter 1 / 9051 Ghent / Belgium

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